As our pieces are handcrafted in limited quantities using traditional handweaving techniques, restock timelines may vary. For updates on new arrivals and upcoming collections, we invite you to follow us on Instagram and subscribe to our email newsletter.

You may reach us through the following channels:
Email: info@homartisan.com
Website: homartisan.com
We would be delighted to assist you with any enquiries or support requests.

For more information on our shipping and return policies, please visit the “Shipping & Returns” section on our website. At Homartisan, we are committed to delivering our handwoven products to you smoothly and ensuring a pleasant shopping experience.

Currently, we do not have a physical store. All of our products are available exclusively through our online store, where you can shop securely. We accept returns within 14 days, provided items are unused and in their original condition.

Hello, once your order has been shipped, your tracking number will be automatically sent to you via email. You can track your shipment in real time using this number. If you experience any issues, please feel free to contact us.

Yes, you can place an order without registering. However, by creating an account, you will receive early access to new collections, campaigns, and exclusive offers.

Simply add the product you like to your cart and complete the payment steps to place your order easily.

You can make secure payments using a credit or debit card. Installment options available during promotional periods will be displayed on the payment page.

Products that are unused and have their original tags attached can be returned within 14 days. For detailed information about the return process, please contact us.

Currently, we do not offer a cash on delivery option. All payments are securely processed via credit or debit cards.

Yes. Since Homartisan products are handwoven, slight variations in color and pattern may occur. This is a natural part of traditional craftsmanship and contributes to the uniqueness of each piece.

Homartisan products are handcrafted by master weavers in different regions of Turkiye using traditional techniques. Each piece is woven in limited quantities, and the entire production process relies on artisanal craftsmanship.

Each product page includes detailed information about the materials used (such as Kutnu, Ehram, natural fibers, etc.). If you need additional details, feel free to contact us.

After submitting your return request, you can send your package to us free of charge using the shipping code we provide.

As personalization on handwoven products cannot be reused, in case of returns, the personalization fee will be deducted from the total refund amount.

Of course! For wholesale inquiries regarding Homartisan collections, please contact us at info@homartisan.com. We will get back to you as soon as possible.